There’s been lots of conversation around the customer experience: the relationship between you and your customer. For your customer, everything about your company is a source of that experience—not just the product or service they're buying at the moment. And your customers don't just want to be considered when you have something to sell them. They expect unique, high-touch experiences that keep pace with their constantly evolving needs. How well do you meet their needs? How smoothly do you solve their problems? How quickly do you anticipate what they'll want next? Learn more in this article.
Building Successful Selling Organizations
Critical Path Strategies helps sales leaders develop successful selling organizations. Our portfolio of services addresses the strategic, organizational, and relationship issues that impact selling performance. We deliver sales consulting aligned to strategic business initiatives and customized sales training that improves sales productivity, performance, and profitability, and provides significantly better results for your customers.
Our clients—emerging companies and members of the Fortune 500 alike—typically measure 100 to 500 times their Critical Path Strategies investment in revenue growth.
Article: Conversations with Buyers
Conversations with buyers are at the heart of all sales activities. We have them to discover their business challenges and their personal interests, and gain confidence in our sales strategy. Selling is merely a series of conversations resulting in joint commitments to common goals. But it’s the quality of these conversations that moves relationships forward. Learn how to have focused conversations that uncover real buyer needs.
Strategic Account Management Workshops
Spend two days with CPS and learn to use a proven, structured planning process to develop concise account, opportunity and relationship strategies for your customers. Leave with a targeted action plan that drives accountability and produces the highest value recognition and greatest results for both you and your customer. Sessions are available for registration on the dates below.